Job Description

Customer Service cum Administration Responsibilities: Responsible to work closely with the relevant departments to support all pre-sales and post-sales activities to ensure the delivery of excellent customer services to all our customers. This include the following:

• Follow up all enquiries and ensure response to customers\xe2\x80\x99 enquiries and complains in professional manner. This include liaising with customers from orders receipt to orders delivery.

• Submission of quotation, scheduling appointments, preparing presentation materials in a timely manner.

• Coordinate with Head Office and assist in all logistic matters related to orders received to endure all materials from suppliers are received on time to support production needs to meet promised TAT.

• Assist to monitor the progress of orders undertaken to ensure timely completion.

• Close follow-up and building good business relationship & rapport with customers.

• General administration work.

• Other duties assigned by supervisor.

• Candidates with relevant experience in HR duties would be an advantage.

Requirements:

• Minimum Degree or Diploma

• With good Interpersonal/communication skills

• Minimum Three years relevant experience

Experience in Microsoft suite of products in particular Outlook, Excel, Word and Powerpoint

• Ability to communicate effectively in spoken and written English and Chinese language as need to communicate with customers.

• Ability to work independently with good team spirit, self-motivated and meticulous.

• Ability to work under pressure and meet tight deadlines.

• Must be able to accept multi-tasks and able to travel.

• Immediate availability or within short notice is preferred