Customer Service Exe. ( Aws / Cpf / Staff Benefits )
Singapore, Singapore
Job Description
Jurong * Salary$ 2500 - 3000 * Work Week5 * Min. QualificationA-Level * ExperienceMuti-Tasks Worker * / RequirementTo assist the Manager in the implementation of Customer Service Tasks and Duties:-
- Receive and attend to customers enquiry, feedback and complaints.
- Analyze customers request, complaints, channel to relevant staff for follow-up action, and ensure all cases are attended to promptly.
- Monitoring and report on Customer survey and feedback.
- Organization of Companys functions and community activities, general office correspondence and responding to customers requests.
- Preparation, explanation, negotiation, monitoring and maintenance of Security Services Agreement.
- Attend to and manage customers request for Rate Reduction.
- Attend to and manage customers termination notice, salvage of accounts and handling all issues including dismantling, compensation etc.
- Managing tenants of multi-tenanted buildings including incoming and outgoing tenants, promotion of our service to the Tenants.
- Development and maintenance of customers' data for implementation of feasible customer service program in the ERP systems.
- Maintenance and monitoring of Company's Web-site , Digital marketing platform to existing subscribers and Business Associates.
- Follow up attendance to customers' request from Web-site.
Good interpersonal , writing , Analytical & negotiation skills
Abke to handle Mandarin speaking Associates & Customers * Tel
- Remarks
- Job category 1
- Job Nature
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Job Detail
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Job IdJD1496373
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2500 - 3000 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned