Customer Service Executive ($3000 $4000/aws/vb)
Singapore, Singapore
Job Description
$4K + AWS + VB + allowance5 working days, Mon - Fri, normal office hoursLocation: NorthResponsibilities
- Respond promptly to customer inquiries via phone, email, chat, or social media platforms.
- Provide accurate and helpful information regarding products, services, pricing, and policies.
- Assist customers with placing orders, processing payments, and tracking order status.
- Coordinate with internal teams, including sales and logistics, to ensure timely order fulfillment.
- Address customer concerns, complaints, and service issues in a professional and empathetic manner.
- Investigate problems, escalate complex issues as needed, and follow up to ensure resolution.
- Develop a deep understanding of company products, features, and benefits to effectively assist customers.
- Educate customers on product usage, troubleshooting techniques, and maintenance procedures.
- NITEC /Degree /Diploma and above or equivalent.
- Minimum 3 years of relevant experience.
- Proficient in Microsoft Office (Word, Excel, PowerPoint)
- Excellent communication and interpersonal skills
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sgSocial Share:More Information
- Salary Offer $3000-$4000
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Job Detail
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Job IdJD1478110
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3000 - 4000 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned