Customer Service Executive (aog)
North-East Singapore, Singapore
Job Description
About the role
The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.
What will you be doing
- Promptly handle customer enquiries
- Ensure compliance with customers’ Standard Operating Procedures
- Liaise with overseas agents on the various requirements and rates
- Co-ordinate with import and export operations, to ensure accuracy in documentations and invoicing
- Liaise & co-ordinate with airlines / customers / suppliers, to ensure smooth delivery of shipments
- Troubleshoot shipment issues
- Execute airway bills
- Handle both air import and export
- Min. ITE with min. 2 years of experience in freight forwarding with airfreight
- Possess excellent interpersonal and technical skills
- Resourceful, result-oriented and able to work under pressure
- Willing to take on challenges
- Able to work 12 hours rotating shift (day/night) and public holidays
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD993539
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationNorth-East Singapore, Singapore
-
EducationNot mentioned