Customer Service Executive (automotive Industry)
Singapore, Singapore
Job Description
- Address customer needs in a professional and timely manner to ensure that the vehicle turnaround time aligns with established guidelines.
- Perform quality checks and offer expert recommendations for necessary repairs, body and paint work, or servicing, ensuring adherence to manufacturer standards and guidelines.
- Oversee and manage day-to-day operations in the workshop, emphasizing efficiency and productivity.
- Ensure compliance with health and safety regulations, creating a secure working environment for all staff and visitors.
- Support the Immediate Superior in handling initial levels of complaint cases, including meeting with customers, generating and assisting in inventory management, backorders, and overseeing tools and workshop equipment.
- Manage customer inquiries and complaints, maintaining a high level of service quality.
- Diploma in Mechanical Engineering or equivalent.
- Minimum 3 years relevant working experience in workshop environment / service operation in automotive industry.
- Proactive and independent with positive attitude.
- Class 3 license is a MUST
Reg No. R1875181
Triton AI Pte Ltd
License no. 21C0661
Benefits
- Permanent position, Salary up to $3,400 with Bonus
- Working location: Ubi
- Knowledge in automotive space is a MUST
- Class 3 license is a MUST
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Job Detail
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Job IdJD1403167
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$45000 - 52000 per year
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned