Customer Service Executive (contact Centre / Hospitality Group)

Singapore, Singapore

Job Description


Job Responsibilities:

  • Attend to all phone calls and emails from guests
  • Process all bookings and requests from the guests timely and correctly
  • Deliver excellent customer service to all the guests and achieve customer satisfaction
  • Liaise with internal colleagues to ensure all the guest\'s request are arranged accordingly
  • Provide First Call Resolution to call in guests
  • Resolve any complaint or issue arise in a proper manner
  • Other ad-hoc duties assigned by management
Job Requirements:
  • Diploma in Hospitality Management and other relevant field
  • Minimum 1 year of working experience in contact centre or hotel environment
  • Excellent communication skills, service-oriented
  • Candidate with prior experience in Opera system are encouraged to apply
Other Information:
  • Location: Sentosa
  • 5 days work week, Rotating shift
  • Salary up to $3500 (depends on experience) + Bonus
  • Opportunity to join established Hospitality group
Interested applicants please forward your updated resume to or click on "Apply Now" button.

Liang Kai Yan Cayenne (R1874693)
Manpower Staffing Services (S) Pte Ltd
EA License No. 02C3423

Liang Kai Yan, Cayenne License No.: 02C3423 Personnel Registration No.: R1874693

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Job Detail

  • Job Id
    JD1349314
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $3000 - 3500 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned