Customer Service Executive (freight Forwarding / Logistics 3pl)
Singapore, Singapore
Job Description
Expanding 3rd Party Logistics MNC
➥Basic $2400-$2800
➥ Full Benefits + AWS / Bonus
➥ 5 days (Office Hours)
➥Location: Boon Lay Area
Main Responsibilities:
- Ensure invoices are sorted in good order for shipping documents preparation;
- Prepare and manage shipping pre-alerts (ANS, BL, CoO,), dealer shipment reports, freight billing for export shipments to dealers / DCs before shipment arrival at destination to enable prompt clearance of shipment;
- Update monthly shipment report;
- Manage and update CRM freight billing reporting;
- CRM Freight Billing grief management through close liaison with CRM support team;
- Issue credit/debit note on freight billing discrepancy;
- Close coordination with vendors, internal and external customers in ensuring smooth execution of shipments;
- Close liaison with service providers/NVOCC on BL and tax invoice accuracy; troubleshoot and resolve rates discrepancy with service providers/NVOCC when the need arises;
- Provide support on additional tasks required for special / emergency outbound shipments;
- Support shipment booking and liaise with transporter on empty container movement when required;
Requirements:
- Minimum Diploma / Diploma in Logistics / Supply Chain or equivalent .
- At least 1-2 years of experience and in Sea Freight processes.
- Self-discipline, initiative, responsible and independent in a fast-paced environment
- Singaporean Only
For consideration, kindly submit your CV by clicking “APPLY Now” **Only shortlisted candidate would be notified**
EA Reg. No: R1873990 | Lucky Lee Ding Cong
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Job Detail
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Job IdJD1108688
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned