Customer Service Executive
Jurong East, Singapore
Job Description
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Location: Jurong East 5 Days Work Week Responsibilities
- Attending to customers\xe2\x80\x99 enquiries and complaints.
- Channel cases to respective staff for follow up
- Manage customers\xe2\x80\x99 requests such as quotations, invoices, rates reduction, promotions, notice of termination, compensation, etc
- Implement appreciation programs such as seminars, events, rewards programs as value-added service to customers.
- Sourcing for corporate gifts and souvenirs.
- Maintenance of company\xe2\x80\x99s website.
- Ad-hoc related duties.
- Diploma in Computer/ Mass Communications/ Business Studies.
- 2 years of relevant working experience in customer service field.
- IT Savvy and good knowledge of software applications.
- E-commerce skills and knowledge
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Job Detail
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Job IdJD1309577
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJurong East, Singapore
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EducationNot mentioned