Customer Service Executive | Retail
Singapore, Singapore
Job Description
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Location : Orchard Industry : Retail Time : 9:30am -6:30pm & 12:50-9:50pm Benefits : Basic Salary + AWS + Variable bonuses Basically, your duties as Customer Service Executive are as follows:
a. Organize the customer service operation with customers\xe2\x80\x99 satisfaction being priority; to maintain satisfactory relationship with customers and staff b. Maintain Customer Service standards and procedures. c. Provide customer services\xe2\x80\x99 support to the department store, such as Goods and Service Tax Refund, Smart-Card applications, Public Announcement, Lost and Found cases/ reports, etc. d. Ensure that the customers\xe2\x80\x99 problems are attended to promptly and efficiently. e. Attend to customers\xe2\x80\x99 enquiries and follow-through with the necessary actions; handle customers\xe2\x80\x99 feedback/ complaints effectively and efficiently. f. Compile customer feedback and suggestions so as to improve and develop Service Standards. g. Any other job-related duties assigned by the Company or your superior. h. Those from the hotel industry are welcome to apply
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Job Detail
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Job IdJD1302077
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned