Job Description

Description

Responsibilities

Managing of the Customer Service Counter and exhibiting excellent customer service skills in the course of duty

Provide timely and accurate clarification and advice to enquiries from the public

Handling of customers' feedback and complaints

Perform paging and in-house announcement based on the standard guidelines

Receiving in-coming calls and making out-going calls

Handling and administering of lost and found items

Assist in the execution of the mall's promotions and events

Mall round duties for in-mall Marketing Communication facilities inspection

Educate mall retailers on eVoucher acceptance

Provide first-level technical support for retailers on SMART terminal issue

Managing partners' loyal programme redemptions

Handling of administrative duties

Any other task as assigned by immediate supervisor/management

Requirements

GCE'O' Levels and above

Preferably with 1 or 2 years working experience in similar capacity

High self-initiative and attentive to details

Required to work on 6 days rotating shifts including weekends and Public Holidays

Shift 1 - 10am - 6pm

Shift 2 - 12pm - 8pm

Shift 3 - 1.30pm - 9.30pm

Must be computer literate, customer oriented with good interpersonal skills

To apply, please email your resume in MS Word format to jackieng@recruitexpress.com.sg indicating in your CV the following information:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599

Industry

FMCG / Retail

Specialization

Customer Service

Location

Central, East

Employment Type

Contract / Temp

Salary

S$1,501 - S$2,600 / mth

To apply, please email your resume in MS Word format to jackieng@recruitexpress.com.sg indicating in your CV the following information:

Only shortlisted candidates will be notified.

Jackie Ng May Ying (R1104602)

Recruit Express Pte Ltd

EA No: 99C4599