Working hours: 5.5 days, 8.30am to 5.30pm (Mon - Fri), 8.30am to 12.30pm (Sat)
Roles & Responsibilities
Promote excellent customer service and ensure satisfaction is delivered consistently. (More to container line)
Build a strong relationship with customer.
Communicate and follow-up with customer daily on the status of their shipments or deliveries.
Ensure customer\'s requirements are communicated with operations team promptly.
Communicate and coordinate with superior and warehouse to improve department processes.
Ensure all emails are to be respond on time.
Coordination with internal operation team to ensure all information/date provided to them through different system for smooth operations.
Do reports that required from Superior, training provided.
Other ad hoc duties as assigned.
Requirement
At least 1 year experience in Logistics, Transportation Firm
Preferably with some shipping procedures knowledge.
TAN LEE XIAN Reg No: R24123487 The Supreme HR Advisory Pte Ltd EA No: 14C7279Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?How many years\' experience do you have as a Customer Service Executive?Do you have customer service experience?Company profileThe Supreme HR Advisory4.6\xc2\xb7Human Resources & Recruitment51-100 employeesHere at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.Company informationRegistration No.201426535WEA No.14C7279