Customer Service Executive (shipping/sap)

Singapore, Singapore

Job Description


  • Responsible for processing and management of customers\' orders with timely deliveries and shipments arrangement to be made in the most optimum manner.
  • Act as a key interface for all customers\' orders and logistics enquiries.
  • Point of contact for customers in all purchase orders and deliveries/ shipments concerns.
  • Ensure prompt shipments/ deliveries (this may include short lead-time orders), ability to resolve issue when conflict arises.
  • Knowledge of local and overseas regulations with proper documentation.
  • Timely keying in of orders and acknowledgement of customer purchase orders.
  • Logistics arrangements for deliveries and work with transporters/ forwarders/ warehouses to resolve any issues which may result in delayed or no shipment.
  • Ensure no overdue customer orders; to highlight and work closely with sales team and business development team to clear overdue customer orders for deliveries/ shipments arrangement.
  • Interface with team members prior to shipment of goods to customers with the objective of consolidation of deliveries for cost saving and control.
  • Liaise with customers on deliveries/ shipments dates and any special requirements pertaining to customers\' orders fulfillment.
  • Perform Good Receive, Delivery Order, Packing List, Commercial Invoice, Proforma Invoice, Sales Contract, liaise forwarders on custom documents etc.
  • Any other tasks assign from time to time.
Requirements
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, any field.
  • At least 3 year(s) of working experience in customer order management within the shipping industry is required for this position.
  • Preferably Senior Executives specializing in Logistics/Supply Chain, Customer Service or equivalent
Bayes advices leading technical businesses and progressive employers on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. If the role resonates with you and your professional experience complements the responsibilities listed, please click Apply Now.

Bayes Recruitment Pte Ltd

16 Collyer Quay, Singapore 049318

bayesrecruitment.com

EA License 10C5468 | EA Registration R2197948

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Additional Information

Career Level

Senior Executive

Qualification

Higher Secondary/Pre-U/\'A\' Level, Diploma, Advanced/Higher/Graduate Diploma

Years of Experience

2 years

Job Type

Full-Time

Job Specializations

,

Company Overview

Bayes

Bayes is a micro-specialist Executive Search that majors in the Engineering Practice across Asia. Our Practice advices leading technical businesses on talent acquisition, shaping perspectives and integrating recruitment expertise to fulfill critical and complex hires. The people we represent trusts us; they value our discretion and are aware we prioritize their interests. The exacting standards and intuitive attentiveness Bayes is known for, ensures we are always a step ahead.

Verticals and Markets

Lifescience, Agribusiness, Manufacturing, Engineered Solutions, Plant Engineering, Built Environment

Additional Company Information

Registration No.

10C5468

EA No.

10C5468

Company Size

1 - 50 Employees

Industry

Human Resources Management / Consulting

Bayes Recruitment

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Job Detail

  • Job Id
    JD1330319
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $3000 - 3300 per month
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned