Customer Service Executive

Singapore 128466, Singapore
PDS INTERNATIONAL PTE LTD
5 Current Jobs Openings
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Job Description

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Job Highlights
  • SME with a Startup Culture
  • Workforce with Growth Opportunities
  • Competitive Remuneration and Benefits
At PDS, we empower our people to be leaders at all levels. We expect them to challenge status quo and grow together with us in shaping the company\xe2\x80\x99s culture positively. As a Customer Service with an entrepreneurial mindset, you are a self-starter, an independent learner, and a game-changer. Your Role. Responsible to support the Company and Sales Team by providing support functions such as:
  • order processing
  • handling enquiries
  • conducting of telemarketing activities to promote Company\xe2\x80\x99s range of products
In the course of your interaction with various customers, you are expected to gather market information to assist the Company in formulating marketing strategies. Job Responsibilities
  • Coordinate all pre & post sales activities to managers and sales personnel that contribute to the company\xe2\x80\x99s goals.
  • Prepare quotations, process orders, monitor customer orders, record keeping, coordinate and co-operate with other team members to meet customers\xe2\x80\x99 expectation.
  • Attend to walk in customers for sales, service and or warranty issues.
  • Provide customers with necessary product information.
  • Respond to and follow up on sales enquiries by available media or means.
  • Maintain and develop existing and new customers.
  • Build lasting customer relationships and enhance customer satisfaction through regular telephone contact.
  • Identify new business opportunities via telemarketing activities or direct mail programs.
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Job Detail

  • Job Id
    JD1303013
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore 128466, Singapore
  • Education
    Not mentioned
 
 
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