Manage customer orders to ensure timely delivery and efficient shipment arrangements.
Act as the primary point of contact for customer inquiries regarding orders and logistics.
Promptly address customer concerns related to purchases and deliveries.
Ensure timely shipments, including urgent orders, and resolve any conflicts.
Input and acknowledge customer purchase orders promptly.
Coordinate delivery logistics, resolving issues with transporters and warehouses.
Collaborate with sales teams to prevent overdue orders and arrange prompt deliveries.
Communicate delivery dates and special requirements to customers, ensuring order fulfillment.
Job Requirement
Diploma holder and above
Minimum 2 years of relevant experience
Experience in order fulfilment/processing is a must
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