Customer Service Executive
Singapore 536982, Singapore
Job Description
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Customer Service Executive - Full Time We\'re looking for a meticulous and independent individual to join our team.
- You will be in charge of attending to customer\'s emails
- Reply to all online enquiries and is responsible for efficient, prompt and thoughtful response to customers.
- Handle and resolve customers\' complaints, provide appropriate solutions, and follow up to ensure resolution.
- Process exchanges, returns and issue credits
- Uphold efficiency and customer satisfaction.
- Handle and process customer\'s exchanges and returns efficiently.
- Positive with a willing to learn attitude
- Strong communication & interpersonal skills
- Customer-orientated and passionate
- Ability to solve issues efficiently
- Has a high level of professionalism, work ethics and honesty
- Meticulous
- A strong interest in fashion
- Strong command of English
- Min education: Diploma preferred
- Basic Excel Skills required
- Able to work independently
- Minimum commitment of one year
- Only Singaporeans or Perm Residents
- Employee discount
- Monday to Friday
- 13th month salary
- Performance bonus
- Yearly bonus
- Customer service: 1 year (Preferred)
- Microsoft Word: 1 year (Preferred)
- Microsoft Excel: 1 year (Preferred)
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Job Detail
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Job IdJD1302589
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore 536982, Singapore
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EducationNot mentioned