Job Description

Responsibilities:

• Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.
• To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulations

• Responsible for processing support (order processing, customer order verifications & follow up with customer orders)
• Prepare orders for Planner and follow-up with customers when there are incomplete information or documents
• Coordination with booking agents or ship operators for status of supply schedule / vessel loading
• Collate information for planner if there are any changes for the day itself for delivery
• Tally overall order received at the end of day to ensure all order is not missed out

• Ensure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of delivery
• Closing of job orders for billing once job is completed
• Handle customer complaints, provide appropriate solution and alternatives
• Build sustainable relationship and trust with customer through open and interactive communication
• Always look for opportunity to expand business share through building good rapport with customers

• Other ad-hoc duties as assigned

Requirements:

• Good communication skills (both verbal and written) and excellent organizational abilities
• Capable to work independently
• Positive attitude and customer-oriented
• Capable of identifying and suggesting improvements
• Able to work under pressure during peak periods & willing to take responsibility and accountability of their role
• GCE N Level, GCE O Level or Professional Certificate
• 2- 3 years of solid career experience in transportation business
• Experience with HMS (Haulage Management System) and new technologies
• Proficient in MS Office

Job Type: Full-timeSalary: $2,500.00 - $2,800.00 per monthSupplemental Pay:

• Performance bonus

Education:

• GCE 'O' Level or GCE 'N' Level (Preferred)

Experience:

• transportation: 2 years (Preferred)