Customer Service / Inside Sales Executive

North East Region, Singapore, Singapore

Job Description

Key Responsibilities

  • Provide support such as quotation or complaints via email or phone calls
  • Acknowledge and process customer's purchase orders
  • Build and manage purchase orders to include specifications, pricing, delivery and key achievements to ensure on time receipt and delivery of materials
  • Handle and lead drop shipment
  • Expedite orders as required during AOG situations
  • Follow up with intercompany supplier globally
  • Work closely with production, shipping and sales to avoid any adverse impact due supplier delays
  • Creation of new customer accounts into system
  • Follow up on payments, credit notes and allocation
  • Basic administrative duties such as answering phone calls, e-filing, documents filing, invoice upload, etc
  • Other ad-hoc or new duties assigned by management
Qualifications
  • Candidates would ideally possess at least a Professional Certificate/NiTEC, Diploma, Advanced/Higher/Graduate Diploma
  • Fresh graduates or 1 year(s) of working experience in the related field
  • Excellent interpersonal, analytical and organization skills
  • Professional and positive demeanor
  • Excellent communication skills, written and verbal
  • Able to multi-task and be available to work on occasional nights, weekends and holidays
  • Experience in customer service or procurement an added advantage
  • Excellent Microsoft office skills
About us:

Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday.

PPG: WE PROTECT AND BEAUTIFY THE WORLD(TM)

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company.. To learn more, visit www.ppg.com and follow @ PPG on Twitter.

The PPG Way

Every single day at PPG:

We partner with customers to create mutual value.

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

We are "One PPG" to the world.

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

We trust our people every day, in every way.

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

We make it happen.

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

We run it like we own it.

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

We do better today than yesterday - everyday.

We continuously learn. We develop our people to grow our businesses.

PPG Way: (Click here to learn more about the PPG Way)

We are One PPG: http://one.ppg.com/

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com.

PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday.

Benefits will be discussed with you by your recruiter during the hiring process.

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Job Detail

  • Job Id
    JD1192070
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    North East Region, Singapore, Singapore
  • Education
    Not mentioned