Customer Service Manager ($5000 $7000/aws/vb)
Singapore, Singapore
Job Description
$7K + AWS + VB + allowance
5 working days, Mon - Fri, normal office hours
Location: East
Responsibilities
- Support publishers onboarding from initial conversation to going live on our platform
- Work closely with customers to help achieve their goals on the platform
- Be the customer owner for the platform, ensuring that customer needs are met, and issues are resolved quickly
- Act as a trusted advisor to customers, providing guidance on best practices for using our platform to maximize their revenue
- Collaborate with the technical team to troubleshoot and resolve any issues that arise for clients
- Monitor and report on customer satisfaction metrics and take action to improve as needed
- Be the voice of the customer within the organization, providing feedback to product and engineering teams on customer needs and pain points
- Stay up-to-date on industry trends and developments, and use this knowledge to inform client interactions and platform improvements
- Bachelor\xe2\x80\x99s degree in Business, Marketing, or a related field.
- Minimum 5 years of relevant experience.
- Experience with Salesforce or similar CRM platform is a plus
- Excellent communication and interpersonal skills
Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Please connect us via LinkedIn as follows for efficient messaging:
Do Join us at TELEGRAM by searching \xe2\x80\x9cCAREER EDGE JOB OPPORTUNITIES\xe2\x80\x9d to receive fast job alert!
Attn: Jace Tay (Registration No.: R1331152)
CAREER EDGE ASIA PTE LTD
EA Licence Number: 13C6678
To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.
Email: recruit@caed.com.sg
Social Share:
More Information
- Salary Offer $5000-$7000
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1354406
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:$5000 - 7000 per month
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned