Customer Service Manager
Ang Mo Kio, Singapore - Sin Ming, Singapore, Singapore
Job Description
Working Days: 5.5 Days Alternate Saturday 9am-6pm / 9am-3pm
Budget : Up to $3,800
Office at Sin Ming Autocity (Ang Mo Kio / Upper Thomson)
Summary:
- Leading customer service team of 4 and perform on ground customer service duties.
- Must be able to figure out new marketing ideas and strategies in attracting new customers and retain current base.
- Provide excellent customer service and deliver memorable experience with service efficiency, effectiveness and quality.
- Work with marketing staffs to figure out marketing plans and strategies.
- Handle phone or walk-in customer\'s feedback / complaints / inquiries effectively and professionally.
- Maintain an effective communication to ensure customer retention.
- Generate reports and suggest service improvement initiatives and processes.
- Maintain and update appointments for servicing and repairs.
- To inform customers about our promotions and do a regularly follow up through phone calls reminding them that their vehicle is due for inspections.
- Upsell products and services to customers.
Career Level
Manager
Qualification
Not Specified
Years of Experience
2 years
Job Type
Full-Time
Job Specializations
,
Company Overview
Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.
Additional Company Information
Registration No.
201426535W
EA No.
14C7279
Company Size
51 - 200 Employees
Average Processing Time
11 days
Industry
Human Resources Management / Consulting
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Job Detail
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Job IdJD1341288
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3200 - 3800 per month
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Employment StatusPermanent
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Job LocationAng Mo Kio, Singapore - Sin Ming, Singapore, Singapore
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EducationNot mentioned