Customer Service Manager

Singapore, Singapore

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Responsible for leading and managing the technical, customer service & spare parts department.
Co-ordinate, plan and execute technical and customer service activities.
Able to enhance the quality of service, technical knowledge and improve the process.
To ensure that the customer services function is trained to deliver an efficient service to internal and external customers.
Strong in analysing technical data, generating monthly report for both management and suppliers.
To provide monthly customers quality report and analysis to management.
Able to communicate with both internal & external customers.
Degree/Diploma in Electronic/Electrical Engineering/Business Management
3 to 5 years of relevant experience
Excellent interpersonal and communication skills
Good analytical, leadership and organizational skills
Dynamic, resourceful, independent and a team player
Customer oriented and able to think out of the box

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