Customer Service Manager Southeast Asia

Singapore, Singapore

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Responsibilities:

Build the game customer service team of Southeast Asia, responsible for workforce planning and resource management.
Familiar with the game publishing plan of all games and cooperate with customer service teams of other regions to handle business needs.
Build the game customer service methodology of Southeast Asia.
Set and achieve the business goal of Southeast Asia game customer service team.

Qualifications:

Bachelor\'s degree or above.
3+ years experience in customer service of Internet industry with at least 1 year experience of customer service team management. Customer service experience of game industry is highly preferred.
Sensitive about data, and able to strategize based on data analysis.
Self-driven personality with strong logical thinking and problem solving ability.

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