$4K + AWS + VB + allowance5 working days, Mon - Fri, normal office hoursLocation: EastResponsibilities
Communicate with customers, understand their needs and attend to their queries
Handle and resolve customers\' feedbacks and concerns
Ensure a wonderful experience for our customers to increase customer retention
Handling phone enquiries with etiquette
Serving light refreshments to customers and attending to their needs
Schedule customers\' appointments and other ad-hoc duties as assigned
Gather customer satisfaction levels and feedback on customer services for continuous improvement
Provide feedback and ideas to improve operations and enhance customer experience
Requirements
Minimum Degree/Diploma in relevant fields
Minimum 3 years of relevant experience.
PC literate and knowledge in MS Office.
Excellent communication and interpersonal skills
Competitive remuneration package will be offered to the shortlisted candidate.Interested candidates, please send your updated CV in MS Words format stating your last drawn salary, expected salary, notice period and reason for leaving last / past employment(s) and email to recruit@caed.com.sg for priority processing.To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings.Please connect us via LinkedIn as follows for efficient messaging:Do Join us at TELEGRAM by searching \xe2\x80\x9cCAREER EDGE JOB OPPORTUNITIES\xe2\x80\x9d to receive fast job alert!Attn: Jace Tay (Registration No.: R1331152)CAREER EDGE ASIA PTE LTD EA Licence Number: 13C6678 To find out more job opportunities, visit Career Edge Asia at www.caed.com.sg for all job listings. Email: recruit@caed.com.sgSocial Share:More Information