Customer Service Officer [ Airfreight| Export | Logistic ]
Job Description
Export Customer Service Officer Working hours: Mon-Friday (9am to 630pm) Salary : $2200 - $2400 Location: Changi (Company pick up and drop off transport provided) Job Responsibilities * Direct Export Customer Service Officer Working hours: Mon-Friday (9am to 630pm) Salary : $2200 - $2400 Location: Changi (Company pick up and drop off transport provided) Job Responsibilities Direct Contact with Customers with outstanding friendly and reliable service offered Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking Check on the Export Documents Compliance when processing the export work order Apply the correct export permit and other export custom processed on timely manner To answers all call within 3 ringing tone (without fail) Monitor the onboard status without fail and to informed customer on any irregularity Good communication among all related department concern Eg Ops , Warehouse , Traffic , planning team Always ensuring that the Airfreight rates apply is correct and updated . Constantly aware and update on NEW changes / requirement by airlines or governmental requirement Ensure that all monthly customer report is submitted on timely manner without fail Job Requirements Minimum 3 ' O' Level or 5 ' N ' Level 2 year's experience within the same industries / field Require basic knowledge of computer (eg , Excel , Words etc.)
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Job Detail
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Job IdJD1232102
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$26400 - 28800 per year
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned