Job Description

Job Summary:

• 5 days\' work week (8.30am - 5.30pm)

• UP to S$2,800

• Location: East (Bedok)

Job Responsibilities:

• Play an active role in delivering service excellence, enhancing customer satisfaction and provide consistent quality customer service.

• Liaise with customers on incoming queries, ensuring timely and effective execution of customer orders, handling stock allocation, processing of delivery orders and invoices.

• Handle claims received from customers.

• Handle office reception duties include attending to incoming calls and faxes.

• Liaise with forwarders to arrange pickup, fumigation, perform bookings and advise shipment details to customers.

• Prepare documentation relating to Certificate of Origin, Letter of Credit, shipments, etc.

• Proper keep and filing of import / export documents.

• Responsible for any other general admin duties.

• Perform any other duties assigned by the superior.

Job Requirement:

• Knowledge of Certificate of Origin, Letter of Credit, import/export document is advantageous.

• Service and Customer service oriented and good interpersonal skills.

• Ability to work in a fast-paced environment to work independently and in team settings.

• MS Office proficient.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.Please submit your updated resume in MS Words format by using the APPLY NOW BUTTONAlternatively, you may send your application and resume in MS Words format toBy submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.**We regret to inform that only shortlisted candidates would be notified.Nancsi Goh Pek Cheng
Registration Number: R24123939
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)Company profileMCi Career Services4.1\xc2\xb7Human Resources & Recruitment51-100 employeesWith over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don\'t just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!With over 15 years in the industry, MCI is a leading recruitment and outsourcing provider in Singapore. Our team of 100+ professionals leverages an extensive network to recruit top talent across diverse sectors. We have successfully placed over 30,000 candidates and served more than 1,000 clients. At MCI, we don\'t just fill positions - we elevate businesses by connecting them with the right individuals. We promise to deliver only the best services, as we are not here just to help but to make companies interesting!Company informationRegistration No.200701947WEA No.06C2859

MCI Career Services