Customer Service Officer (bungalow)

Changi, Singapore

Job Description


The Job:

  • Handle telephone/walk-in enquiries regarding bungalow bookings and reservations
  • Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay
  • Ensure seamless and smooth check in/out of guests/members
  • Collect payment for bungalow rentals and facilities usage
  • Compile and tally cash collected against revenue collection report at the end of the day
  • Raise billing requests as and when required
  • Record, compile and follow-up on lost and found item
  • Generate daily check-in lists for security & housekeeping info
  • Ensure adequate supply of stationeries for smooth daily operations
  • Submit monthly photocopier meter record
Requirements:
  • Minimum GCE \xe2\x80\x98N\xe2\x80\x99 level with one year experience in similar field
  • Possess good interpersonal and communication skills and a cheerful personality
  • Customer service oriented, team player and a high sense of integrity
  • Must be prepared to perform shift duties and work on weekends and public holidays
Additional Information:
  • 5-day work week (Mon - Sun)
  • Rotating shifts: 8:30 am to 5:45 pm / 8:30 am to 6:00 pm / 10:45 am to 8:00 pm
  • Monthly laundry allowance provided
  • Overtime pay provided where applicable
  • Staff transport provided at Tanah Merah MRT station
Attractive Employee Benefits*:
  • Annual and medical leave
  • Annual Wage Supplement (13th month bonus)
  • Variable bonus
  • Subsidies for medical, dental & holiday
  • Medical and group insurance coverage
  • Perfect Medical / Long Service Award
  • Birthday gift
  • Corporate rate for selected tourist attraction
  • Privileged rates for usage of Club facilities
*Terms & conditions apply. We regret that only shortlisted candidates will be notified. Job Types: Full-time, Permanent Salary: $1,800.00 - $2,500.00 per month Schedule:
  • Day shift
Supplemental pay types:
  • 13th month salary
  • Overtime pay
  • Performance bonus
Work Location: In person

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Job Detail

  • Job Id
    JD1384892
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Changi, Singapore
  • Education
    Not mentioned