Customer Service Officer Entry Level [pps 001 05]
SG, Singapore
Job Description
Working hours: 10am to 6pm (Monday to Friday)
Working location: Harbourfront Centre
Key Responsibilities:
Answer customer inquiries via phone, email, or chat Provide timely support and accurate information Log and resolve customer issues professionally Process transactions, bookings, or service requests Follow up with customers to ensure resolution satisfaction Escalate complex issues to relevant departments Maintain CRM records and update customer logs Support service recovery and build positive customer relationships Collect feedback to improve customer experience Work with teams to enhance customer service processes
Requirements:
Minimum Diploma and above Cheerful, patient, and customer-oriented Strong communication and problem-solving skills Comfortable handling calls or live chat systems Able to work in a fast-paced service environment
EA License Number: 22C1278
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Job Detail
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Job IdJD1674066
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned