Customer Service Officer / Executive (orchard / Tanglin Area)
Singapore, Singapore
Job Description
b'
Posted
06-Jan-2023
Role type
Full-time
Areas of Interest
Administrative, Building Management, Customer Service, Facilities Management, Property Management
Location(s)
Singapore - Singapore
Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned. Responsibilities:
- Display a good disposition with warm and professional greeting to all those entering the property.
- Answers telephone line in professional manner with good phone etiquette.
- Maintains accurate records of service requests, logs of service requests and tracks the status.
- Responds promptly with accurate and comprehensive information according to the specific request.
- Provides administrative assistance to the Property Manager and members of the property management team.
- Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
- Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.
- Minimum N / O levels or other relevant professional certifications.
- Experience in customer service or frontline work is a strong advantage.
- Good interpersonal and communication skills.
- Positive, friendly disposition and customer service orientated.
- Attentive to details, well organized and team player.
- Ability to do scheduled shift work from 8am - 4pm / 11am - 7pm / 2pm - 10pm will be a strong advantage
- Working location at Orchard / Tanglin area
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Job Detail
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Job IdJD1301922
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned