Customer Service Officer / Executive (orchard / Tanglin Area)

Singapore, Singapore

Job Description

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Posted
06-Jan-2023

Role type
Full-time




Areas of Interest
Administrative, Building Management, Customer Service, Facilities Management, Property Management




Location(s)
Singapore - Singapore





Assists guests, residents and visitors, provide customer service support for, area locations and other concierge service needs. Complete records, reports and other administrative duties as required and assigned. Responsibilities:
  • Display a good disposition with warm and professional greeting to all those entering the property.
  • Answers telephone line in professional manner with good phone etiquette.
  • Maintains accurate records of service requests, logs of service requests and tracks the status.
  • Responds promptly with accurate and comprehensive information according to the specific request.
  • Provides administrative assistance to the Property Manager and members of the property management team.
  • Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
  • Follows security and emergency procedures as defined for the property and responds to emergency situations calmly and efficiently.
Requirements:
  • Minimum N / O levels or other relevant professional certifications.
  • Experience in customer service or frontline work is a strong advantage.
  • Good interpersonal and communication skills.
  • Positive, friendly disposition and customer service orientated.
  • Attentive to details, well organized and team player.
  • Ability to do scheduled shift work from 8am - 4pm / 11am - 7pm / 2pm - 10pm will be a strong advantage
  • Working location at Orchard / Tanglin area

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Job Detail

  • Job Id
    JD1301922
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned