Job Description

• 5 days work week (8.30am – 6pm)
• Location: Jurong West (Nearest MRT: PIoneer)
• Salary up to $2200
• Industry: Leading distributor of home appliances in Singapore

:

• Provide general administration support where applicable.
• Handle customer’s enquires, including resolving issues and customers feedback
• Liaise with internal staff and external parties through phone calls and emails.Prepare & Generate weekly and monthly service report.
• To attend walk in, call-in or email enquiry on products.
• Provide general administrative support.
• Handle customer’s enquires, including resolving issues and customer feedbacks.
• Liaise with suppliers and authority officers on products matters.
• Prepare and generate daily/ monthly service reports.
• Handle and resolve customer enquiries over the phone
• Good follow up with customer feedback
• Update data into the system
• Admin duties

Requirement:

• Possess at least ‘O’,‘N’ level & ITE or equivalent relevant work experience.
• At least 1 year working experience in related environment.
• Proficient in MS Office Applications & ERP system.
• Call-centre /customer service experience will be an added advantage.
• Good communication skills & telephone techniques.
• Good spoken & written in English & Mandarin (liaise with Chinese customers).

Please APPLY NOW with detail updated resume in Microsoft Word Format (.doc) and must include the following information :

• Personal Particulars (with short residence address)
• Education
• Work experiences( period of employment & job duty) in point forms
• Reasons for leaving each employment
• Last drawn salary in each employment
• Expected salary
• Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified) EA Personnel No. R2199458 Are you seeking for new job career opportunities? We are seeking talented candidate for our client. We are seeking for Customer Service Officer. If you like apply for this Customer Service Officer opening, see this ","datePosted" : "2022-07-22","validThrough" : "2023-07-22","employmentType" : "Full-Time","hiringOrganization" : {"@type" : "Organization","name" : "HR Focus"},"jobLocation": {"@type": "Place","address": {"@type": "PostalAddress","streetAddress": "2 Venture Drive Level #24-01","addressLocality": "Menu","addressRegion": "Menu","postalCode": "000000","addressCountry":"SG"}},"baseSalary": {"@type":"MonetaryAmount","currency": "SGD","value": {"@type": "QuantitativeValue","minValue": 3000,"maxValue": 4000,"unitText":"Month"}}}
Date Posted: Posted 9 hours ago Location: Singapore Job Title: Customer Service Officer in Singapore