Customer Service Officer (patient Service / Healthcare)
Job Description
The Role
Location: Mount Elizabeth Novena Hospital
Working hrs: 5.5days office hrs
Assist in the management of customer service at registration & booking office.
Key accountabilities
- Performs duties of Customer Service Officer by providing excellent customer service to all customers
- Ensure telephone courtesy and patient confidentiality at all time.
- Ensure handover of information is complete and timely
- Performs efficient and accurate patient registration
- Ensure compliance of radiology safety policy
- Work closely with other staff of the department to ensure total patient care is met.
- Other assignments as and when required
Qualifications & Experience
- Minimum N\'level or equivalent
- Language competency
- Computer literacy
- Customer service oriented
Additional Information
-Able to commit to fast paced environment
-Able to take on steep learning curve
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Job Detail
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Job IdJD1390180
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned