Customer Service Officer (patient Service / Healthcare)

Singapore, Singapore

Job Description


The Role

Location: Mount Elizabeth Novena Hospital
Working hrs: 5.5days office hrs

Assist in the management of customer service at registration & booking office.

Key accountabilities

- Performs duties of Customer Service Officer by providing excellent customer service to all customers
- Ensure telephone courtesy and patient confidentiality at all time.
- Ensure handover of information is complete and timely
- Performs efficient and accurate patient registration
- Ensure compliance of radiology safety policy
- Work closely with other staff of the department to ensure total patient care is met.
- Other assignments as and when required

Qualifications & Experience

- Minimum N\'level or equivalent
- Language competency
- Computer literacy
- Customer service oriented

Additional Information

-Able to commit to fast paced environment
-Able to take on steep learning curve

Parkway Shenton

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Job Detail

  • Job Id
    JD1409159
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned