Customer Service Officer Sea Freight

Singapore 079903, Singapore

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Job Scope

Promotion and marketing of export sea-freight services
Visits and services customers
Ensure customer\xe2\x80\x99s satisfaction and on quality of service
Attend to sales enquiries and customers\xe2\x80\x99 complaints
Liaise closely with export operations staff & update customers on the status of export shipments
Prepares shipment Sales Department / customers for surveys of damaged goods

Job Requirements

3 to 5 years of experience in customer service handling of customers\xe2\x80\x99 accounts
Diploma in business administration or equivalent. Fresh graduates can apply
Good command of English for handling English-speaking people
Good knowledge of shipping procedures
Computer literate

. those who have logistics background will be at advantage

Customer Service Officer - Sea Freight

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