Customer Service Officer (serangoon)
SG, Singapore
Job Description
Location: Near Serangoon MRT
Working Days: 5-day work week (including weekends & public holidays)
Working Hours: Retail hours, 44 hours per week
Industry: Beauty
Job Summary
We are looking for a Customer Service Officer to be the first point of contact for customers, ensuring a smooth and pleasant experience from enquiry to appointment. This role involves managing front-desk operations, handling transactions, and providing administrative support.
Key Responsibilities
Attend to customer enquiries via calls and walk-ins. Manage customer appointments, including bookings, rescheduling, and reminders. Handle invoicing, payment collection, and daily settlement duties. Perform data entry and assist with report consolidation for submission.
Job Requirements
Basic knowledge of Microsoft Excel. Strong interpersonal and communication skills. Customer service oriented with a positive attitude and team spirit. Preferably with relevant experience; fresh candidates are welcome as training will be provided.
To facilitate in the job application, please include the following in the resume:-
Last drawn, current and expected salary. Duties and responsibilities for each job. Resume in Microsoft Word format. Reason for leaving for past and present employment. Availability. Residential area.
Thank you.
David Ong (R1110279)
Adept Manpower (EA License: 22C1006)
https://adeptmanpower.com/
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Job Detail
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Job IdJD1625490
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned