Customer Service Officer (showroom)

Singapore, Singapore

Job Description


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  • Meet and greet all walk-in customers as soon as they arrive.
  • Answer, screen and forward incoming phone calls.
  • Interact professionally with all customers to ensure customer care and satisfaction and to offer assistance where necessary.
  • Record daily showroom lead traffic and assign to Sales Consultant accordingly.
  • Accountable for showroom cleanliness, demonstration and Company vehicles.
  • Perform clerical receptionist duties such as cashiers, filing, photocopying, compile reports and plan rosters.
  • Ensure reception area is tidy and presentable, with all necessary stationery and material.
  • Daily preparation for showroom for business (music, TV, upkeep accuracy of price list, specification sheet) and replenish point of sales and marketing materials.
  • Coordinate with internal and external customers for operation matters.
  • Active selling of parts, accessories, merchandising and lifestyle products to customers who visit the showroom.
  • Introduce and explain information such as features, advantages, benefits and technical information of lifestyle merchandise and accessories to customers, especially during the sales process.
  • Provide of quotations and coordinate sales of lifestyle and accessories to customers.
  • Preparation of all-inclusive price offers in consultation with the sales and aftersales department.
  • Furnishing and updating of sales literature and price tags.
  • Responsibility for proper billing and parts issuing.
Requirements:
  • Minimum O Level and above with at least 3 years of experience in customer service field
  • Team Player
  • Proficient in Ms Office
  • Computer literate
  • Working Hours : 5 days work week.
  • Monday to Saturday ( 1 weekday off) , Sunday closed
  • Working Location: Ubi
  • Working hours: 9am to 6.30pm. Eligible to OT
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9753

EA Registration Number: R1111375

EA licence number 02C4944

EA Personnel: Lee Hui En Ashley

People Profilers

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Job Detail

  • Job Id
    JD1382667
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned