Customer Service Officer

Singapore, Singapore

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Basic Salary: $2,700 + AWS + Variable BonusLocation: PioneerTransport ProvidedMNC Logistic CompanyJob Scope

Ensure customers orders are processed in a timely and accurately manner
Ensure reports are submitted on a timely to established customers schedules
Investigate root-cause of operation incidents and service failures, make recommendation to the CS Managers / Management for improvements
Liaise and update customer closely to resolve customer orders or shipments related issues
Ensure all billings are done timely & accurately with all necessary supporting documents
Adhere to relevant Standard Operating Procedures (SOP) and Work Instructions (WI).

AWS + Performance Bonus + Variable Bonus (3 bonus per year)15 days ALMedical + Dental Benefits

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