Customer Service Officer
Job Description
CUSTOMER SERVICES OFFICERResponsibilities:- Performs opening of front desk activities. - Receive members / guests at the counter.
- Check the member\'s membership card and NRIC.
- Receive / transfer calls and call back.
- Take booking / reservation of sport facilities (for selected facilities only).
- Process payments such as application / renewal of membership, courses and activities.
- Make necessary announcement over the public announcement system.
- Handle members\' / guests\' enquiries and feedback over the counter.
- Collate and compile the Summary of Revenue Collection at Front Desk.
- Settle and deposit the revenue collection.
- Check and balance Membership Gifts and Rewards Programme inventory for the day.
- Perform closing checks.Requirements:
- GCE \'O\' levels with basic PC skills
- Minimum 1 to 2 years of front desk experience in service/hospitality industry
- Customer-focused and service-oriented
- Teamwork-oriented and able to work in a fast-paced environment
- Bubbly personality and enjoys meeting people
- Able to work on shifts, weekends and public holidays
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Job Detail
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Job IdJD1468218
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned