Customer Service Officer/executive (airfreight/ Up To S$3,500/ East)
Singapore, Singapore
Job Description
\xe2\x96\xba Work Location: East (Company\'s transport at AMK/Sengkang/Tanah Merah/Tampines/Yishun/ Admiralty)
\xe2\x96\xba Basic salary up to S$ 3,500
\xe2\x96\xba Min. 1 year experience in Airfreight
Our client is a global leader specialized in international transportation, freight forwarder, supply chain management and packaging solutions with offices in over 20 countries.
Job scopes:
- Booking of flights with airlines
- Arrangement of shipments with customers and contractors
- Maintain good relationships with both internal and external stakeholders
- Handle all customers\' enquiries timely and effectively
- Work closely with internal operations to meet customers\' requirements
- Ensure compliance with customers\' Standard Operating Procedures
- Ensure all data are updated correctly in system
- Interface with multiple parties including customer, warehouse, carriers, customs, etc on shipment requirements
- Track and monitor shipments status and inform customer accordingly
- All other ad-hoc work instructions from Supervisor/ Manager
- At least 1 year of experience in Airfreight and familiar with import and export process
- Good understanding of Incoterms 2010
- Self-discipline, initiative, responsible and independent in a fast-paced environment
- A good team player with good interpersonal and communication skills
- Flexible / Adaptive to changes
- Meticulous to details
- Able to commit OT / weekend duties / after office hours coordination
Working Hours Monday - Fridays, alternate Saturday
Salary From S$2,800.00 to S$3,500.00
Location East
Classification Logistics / Supply Chain
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Job Detail
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Job IdJD1344522
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2800 - 3500 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned