Customer Service Officer (Bank branch)MNC/ BANK.The Opportunity
Adecco is partnering a leading bank to look for Digital Ambassadors/ Customer Service Officers for Banking Branch
Focus: Proactive sharing, understanding, and knowing customers banking needs and refer customers to adopt alternate banking channels (e.g., ATMs, Video Teller Machines, DigiBank)
$15/ hr (approx 40hrs a week), 8.10am - 5pm (Mon to Fri) , 8.10am - 1pm (Saturday)
Commit for at least 9 months
The Talent
There will be more standing required selected candidates will be placed at Branch Entrances
O/A levels candidates will be considered
3 days training will be provided
There will be a need to be familiar with ATM, Coin Deposit, iBanking and PayLah!
The Job
Proactive sharing, understanding, and knowing customers banking needs and refer customers to adopt alternate
banking channels (e.g., ATMs, Video Teller Machines, DigiBank) where suitable, for enhanced customer experience and journey. * Be familiar and proactively keeps up to date with latest banking products, processes, and services so as to be able to suggest alternate banking solutions for customers where fitting.
Assist in customers\' general enquiries and ensure the bank\'s service delivery standards at all times, including attending service huddles with branch team.
Next Step
Interested applicants, please send in your application to kareen.chua@adecco.com with the header \'Apply CSO\'