Customer Service Representatives (no Experience Required| Bank)

Singapore, Singapore

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The Opportunity

Our client is a leading back in the regionThe Job

Responding promptly to customer call inquiries on general and transactional enquiries
Communicating with customers through various channels
Acknowledging and resolving customer requests
Customer outreach to encourage use of digital services
Consistently deliver high quality service to customers to achieve total customer satisfaction without compromising risk standards
Collaborate with stakeholders to resolve customer queries and requests
Consistently meet the KPIs without compromising quality of service delivery
Adhere to professional standards of behavior & conduct

The Talent

No experience required
Prior experience in call centres or customer service is highly preferred
Patient, calm and passionate in assisting customers
Decent multi-tasking skills
Meticulous and resourceful
A fast learner who can apply critical thinking skills and has good problem-solving skills
Proficient in MS Office especially in Microsoft Word, Excel

Next steps:

Drop your resume and contact us to follow-up, or send your resume to sarah.ng@adecco.com
Email Topic: Apply Customer Service Representatives (No experience required| Bank)

Sarah Ng Mei WernEA Licence Number: 91C2918Personnel Registration Number: R1983856

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