Customer Service Otc
Singapore, Singapore
Job Description
Job Responsibilities
- Manages the supplier relationships with the local Customs Clearance LSP, Repacker (ZP) and Freight forwarders.
- To support stock-at-risk identification and physical destruction of product following write-off.
- To perform inventory reconciliation between GSK and 3PL SAP systems
- Primary contact within the Commercial business for executing inventory allocations and communication of inventory availability dates
- Coordination and execution of re-packing activities within the market to support the Commercial business.
- Report to CS & L Lead on the end customer service level performance and cost effectiveness through the use of KPI\xe2\x80\x99s.
- Ensure the integrity of Material Master and Customer data within the systems used within the CS&L functions, including set ups for New Product Introduction.
- Minimum 3-5 years experience in a Supply Chain/ Logistics Service Operation, ideally in a Pharmaceutical
- Experience of managing 3rd party logistics providers and contract negotiations
- Able to manage relations with external parties (Government entities) and key internal StakeHolders - Director level min of Customer Service
- Experience in operating within a GxP environment and Environment, Health and Safety (EHS) requirements.
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Job Detail
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Job IdJD1307956
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned