Customer Service Outbound Call Centre Agent
Bukit Merah, S00, SG, Singapore
Job Description
Key Responsibilities:
Handle outbound and inbound calls from individuals regarding bills and related inquiries with professionalism. Provide assistance and information on billing processes, payment options, and insurance claims. Ensure accurate documentation of conversations and transactions in our systems. Collaborate effectively with team members to resolve issues and improve customer experience.
Requirements:
Proven experience in customer service or call center environments preferred. Excellent communication skills and a courteous phone manner. Ability to multitask effectively and toggle seamlessly between screens to perform tasks is necessary. Strong attention to detail and organizational skills. Proficient in Microsoft Office applications (MS Word & Excel) Candidate must possess at least Higher secondary/A level/College, Professional Certificate or equivalent
Job Types: Full-time, Permanent
Pay: $2,300.00 - $3,300.00 per month
Benefits:
Health insurance
Experience:
Call center: 2 years (Preferred)
Work Location: In person
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Job Detail
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Job IdJD1689789
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBukit Merah, S00, SG, Singapore
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EducationNot mentioned