Customer Service (Permit Declaration) Job in ALLIED CONTAINER GROUP

Customer Service (permit Declaration)

Tuas, S00, SG, Singapore

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Job Description

Join our passionate team and revolutionize the supply chain with cutting-edge technology
Full Time
Customer Service

About Us
Allied Container Group is a leading container haulage operator and yard operator founded in Singapore in 1975. We are dedicated in using technology to improve the lives of small businesses and consumers in the logistics sector. As part of the Operations team, we are seeking a detail-oriented, thorough, and organized Customer Service Executive.
What You'll DoEnsure smooth flow of import and export documentation process flow.

Prepare all related documents pertaining to import and export including Permit Declarations

Liaise with carriers / forwarders on bookings of vessels for exports and arrival dates of vessels, port charges, etc for imports

Ensure all billings are done promptly and accurately

Handle customer enquiries, complaints and requirements

Always develop and maintain excellent service to internal and external customers

Advise supervisor of any irregularities discovered within the assigned transactions
What You'll Need
Minimum 2 years experience in shipping or shipping related company

Computer literacy

Good interpersonal skill

Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain