Customer Service Representative [bank/ Up 4k/ No Exp Required]
Singapore, Singapore
Job Description
Our client is among the largest banks in Asia with over 150 branches in Singapore.
The Job
- Provide first call resolution to users who called into our hotline which is public facing, advising on issues.
- Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
- Responding promptly to customer inquiries through various channels on general and transactional enquiries
- Customer outreach to encourage the use of digital services.
- To consistently meet the Key Performance Indicators (KPIs) without compromising quality of service delivery
- To adhere to professional standards of behaviour & conduct in dealing with customers & fellow colleagues
- Office Location:East/ West
- 2 months of training will be provided
- Diploma or equivalent experience in financial/ payment industry
- Able to multi-task while speaking to customers
- Experience in customer service/ customer facing roles
- Call centre experience highly preferred
- Drop your resume and contact us to follow-up, or send your resume to isaac.tanye@adecco.com
- Email Topic: Customer Service (Call Center)
- Only shortlisted candidates will be contacted
EA Licence No: 91C2918
Personnel Registration No: R24123927
Tan Yang En, Isaac
Direct Line: +65 6697 7884
EA License No: 91C2918
Personnel Registration Number: R24123927
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1539616
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned