Customer Service Representative (csr)

Bacolod, Philippines

Job Description

As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Your day-to-day in a nutshell

  • Answering incoming calls from customers
  • Resolving customer inquiries/requests
  • Developing and maintaining accurate files
  • Ensuring customer requests are handled in an appropriate and timely manner
  • Utilizing various client-based tools and applications for customer management and servicing
  • Providing cutting-edge service in a friendly, confident and knowledgeable manner
Qualifications: 18 years of age and above
At least 6 months of Call Center Experience
At least High School graduate or Senior High School graduate.
Good to excellent English communication skills
Computer literate and good web navigation skills
Willing to work shifting schedules including graveyard, weekend, and holiday shifts.
Available to start ASAP
Work OnsiteJob Types: Full-time, PermanentSalary: Php14,000.00 - Php18,000.00 per monthBenefits:
  • Paid training
  • Pay raise
Schedule:
  • 8 hour shift
Supplemental Pay:
  • 13th month salary
  • Bonus pay
  • Overtime pay
  • Yearly bonus
Ability to commute/relocate:
  • Bacolod City, Negros Occidental: Reliably commute or planning to relocate before starting work (Required)

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Job Detail

  • Job Id
    JD1077997
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Bacolod, Philippines
  • Education
    Not mentioned