Customer Service Representative (csr)
Pasay, Philippines
Job Description
- Proven customer support experience or experience as a Customer Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Fresh College Graduates can apply.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Manage large amounts of incoming phone calls
- Provide accurate, valid, and complete information by using the right methods/tools
- Flextime
- 8 hour shift
- 13th month salary
Fully Vaccinated applicant is a must.Ability to commute/relocate:
- Pasay City: Reliably commute or planning to relocate before starting work (Required)
- Bachelor's (Preferred)
- Customer Service Representative: 1 year (Required)
- Customer service: 1 year (Required)
- English (Preferred)
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
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Job Detail
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Job IdJD957142
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPasay, Philippines
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EducationNot mentioned