Job Description

We are hiring Customer Service Representative Virtual Assistants to provide administrative/client services support to Australian clients and their businesses. All activities other than direct client sales should be handled by this role. This will involve general administrative duties such as handling telephone inquiries, managing databases, and managing files to ensure compliance.What's in it for you?

• Dayshift schedule with weekends off
• HMO Day 1 + 3 dependents. for free
• Competitive Package and benefits
• 2-week Christmas Break and Annual Leaves
• Full-time position with Gov't. Benefits (SSS, Philhealth, etc.)

Non-negotiable Requirements:

• Stable Internet Connection (at least 10 Mbps)
• Laptop or PC w/ Webcam (Online Recruitment Process)
• Cebu residents only

Ideal Candidate:

• MUST have at least 2 years of experience as a Customer Service Representative in any BPO Industry
• Must have completed at least 2 years in any undergrad degree
• MUST have excellent written and verbal English
• MUST have at least Intermediate Microsoft Office skills (skills in other software or CRMs will be in advantage)
• Tech-savvy with good customer service skills
• Excellent communication and interpersonal skills
• Excellent Analytical & Problem-solving skills
• High attention to detail
• Strong organisational and multitasking skills
• Excellent Time management skills
• Good Decision-making skills
• Flexibility and can-do attitude
• Ability to work autonomously and is a team player

How to apply?

• Apply here on Indeed
• Or email your CVs to recruitment(at)vaplatinum.com.au
• Or apply via this link: https://bit.ly/3wPO7AZ

Job Types: Full-time, PermanentSalary: From Php25,000.00 per monthBenefits:

• Additional leave
• Company Christmas gift
• Gym membership
• Health insurance
• Paid training
• Pay raise
• Promotion to permanent employee
• Staff meals provided

Schedule:

• 8 hour shift
• Day shift
• Early shift

Supplemental Pay:

• 13th month salary
• Overtime pay

COVID-19 considerations:
All employees are asked to follow safety protocols by wearing a mask, and observing social distancing wherever in the office.Education:

• Bachelor's (Preferred)

Experience:

• Customer Service Representative: 3 years (Preferred)

Language:

• English (Preferred)