Customer Service Representative (csr)
Job Description
Sunlife PHLocation: Bonifacio Global City, Taguig City, ManilaWork Setup & Schedule: 8 pm to 5 am (US Working Hours)
3 Weeks of Training and 1-2 Months on-site before Hybrid
Hybrid Setup (WFH and ON-SITE [Minimum 4 days per MONTH]Responsibilities:
- Communicate with customers via phone
- Provide knowledgeable answers to the customer's questions and needs
- Pure Voice Customer Service role
- you'll be answering queries from the members of an Insurance Company regarding their Individual Insurance
- Addressing individual life insurance inquiries from the members, pure inbound
- Communicate using the English language to your customersQualifications:
- College graduate of any 4-year course
- Minimum Call Center experience of 1 year (inbound)
- Maximum Call Center experience of 4 years (preferably healthcare insurance account)
- Maximum overall experience is 6 years
- Healthcare/insurance experience is preferred but not required
- With a minimum 35mbps internet speed
- Proficiency in English is a MUSTJob Type: Full-timeSchedule:
- 8 hour shift
- Taguig: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1060210
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTaguig, Philippines
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EducationNot mentioned