Customer Service Representative (csr)
Taguig, Philippines
Job Description
As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
- Answering incoming calls from customers
- Resolving customer inquiries/requests
- Developing and maintaining accurate files
- Ensuring customer requests are handled in an appropriate and timely manner
- Utilizing various client-based tools and applications for customer management and servicing
- Providing cutting-edge service in a friendly, confident and knowledgeable manner
- Have an experience of at least six (6) months in the BPO industry; but candidates without BPO experience are also welcome to apply
- Have good English communication skills
- Have working knowledge on computers
- Have good customer service, multi-tasking and problem-solving skills
- Are willing to work in shifting schedule
- Work Onsite
- Paid training
- 8 hour shift
- 13th month salary
- Bonus pay
- Overtime pay
- Yearly bonus
- Taguig City: Reliably commute or planning to relocate before starting work (Required)
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Job Detail
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Job IdJD1060572
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTaguig, Philippines
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EducationNot mentioned