Customer Service Representative | Work On Site
Job Description
RESPONSIBILITIES:Answer courteously inbound calls.Respond to customer inquiries.Provide personalized customer service by responding to the needs of the customers. Ensure feedback from the customer to further improve the customer services. Manage and update customer databases with the status of each customer. Coordinate with the dispatch team to send products or provide services on time to customers.Build customer loyalty by follow-up of customer calls. Evaluate problems of the customers and provide logical lasting solutions.Must be:Willing to start ASAP Willing to work in graveyard or shifting scheduleShould be verified 18 years old and aboveAverage to excellent English communication skillsStrong comprehension skillsNo plans to study within 1 yearNo medical conditions that would impact working at night or on shifting schedulesNo plans to take board/licensure exams (LET, Criminology, etc.) or take review classesJob Type: Full-timeSalary: Up to Php25,000.00 per monthBenefits:
- Flextime
- Paid training
- 8 hour shift
- Shift system
- 13th month salary
- Overtime pay
Required to wear facemask, must be fully vaccinated, SanitizedAbility to commute/relocate:
- Cebu City, Cebu: Reliably commute or planning to relocate before starting work (Preferred)
- What is your active email address?
- How many months of Call Center Experience do you have?
- English (Required)
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Job Detail
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Job IdJD962136
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationCebu City, Philippines
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EducationNot mentioned