Customer Service Representative Service Desk Delivery Level 1

Quezon City, Philippines

Job Description


Why Kyndryl Our world has never been more alive with opportunities and, at Kyndryl, we’re ready to seize them. We design, build, manage and modernize the mission-critical technology systems that the world depends on every day. Kyndryl is at the heart of progress — dedicated to helping companies and people grow strong. Our people are actively discovering, co-creating, and strengthening. We push ourselves and each other to seek better, to go further, and we carry this energy to our customers. At Kyndryl, we want you to keep growing, and we’ll provide plenty of opportunities to make that happen.

Please be aware that we have the Kyndryl candidate zone hosted by IBM for a certain period. If you have applied for an IBM role previously, you will be able to log into the candidate zone using your previous IBM log in details. When in the candidate zone, you will be able to see your previous applications for both IBM and Kyndryl.

For further information on privacy, please visit www.kyndryl.com/privacy. Your Role and Responsibilities Perform Level 1 Troubleshooting. Required Technical and Professional Expertise

  • Should be able to speak and write fluently in English
  • Should be able to perform basic technical support
  • Able to work with VIPs and other resolver teams
  • Amenable to work on a client-based schedule and in any Kyndryl sites
Preferred Technical and Professional Experience Experience in Service Desk is a plus Required Education Associate's Degree/College Diploma Preferred Education None Being You @ Kyndryl Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Other things to know For additional information about location requirements, please discuss with the recruiter following submission of your application. Primary Job Category Technical Specialist Role (Job Role) Customer Service Representative Employment Type Full-Time Contract Type Regular Position Type Early Professional Travel Required No Travel Company (Y053) Kyndryl Philippines, Incorporated Is this role a commissionable / sales incentive based position No

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Job Detail

  • Job Id
    JD1031130
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Quezon City, Philippines
  • Education
    Not mentioned