Customer Service (shifting) | Contract
Singapore, Singapore
Job Description
Job Scope
- Perform monitoring activities using tools provided as well as reviews of transactions flagged out.
- Ensure that all tasks are completed/submitted in accordance with Standard Operating Procedures (SOP) within agreed timelines/SLA.
- Ensure proper documentation, notification, escalation, tracking and follow-up of all client interactions
- Handle ad hoc duties as required.
- Minimum N-Level education with at least 1 year of experience in an administrative role.
- Fast learner and good team player.
- Demonstrates good communication skills and is comfortable working in a fast-paced environment.
- Working hours are 10 a.m. to 10 p.m., 4 days a week.
- Able to work rotating shifts, including weekends and public holidays
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Job Detail
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Job IdJD1485707
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2000 - 2500 per month
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned